AT RewardsPartners

Partner and Merchant Privacy Policy

Last updated: November 14, 2026. Effective: November 14, 2026.

Summary

  • This policy covers information about businesses, their staff and Local Partners who use aroundtownrewards.com/partners/.
  • Your registration details and tax ID are private. Members never see them.
  • Payments are handled by Stripe. We do not store your full card or bank account numbers.
  • Your public listing (name, address, phone, hours, offers and license number where required) is shown to members.
  • We do not sell your personal information.
  • You can ask to see, correct or delete your information at [email protected].

This summary helps you read the full text below. The full text is what applies.

This policy explains what AT Rewards ("we", "us") collects about businesses, the people who manage them, and Local Partners through our partner portal at aroundtownrewards.com/partners/, how we use and share it, and your choices. Members and visitors should read our member Privacy Policy. Your use of the partner services is also covered by the Partner and Merchant Terms.

1. What We Collect

  • Registration details: legal business name, entity type, EIN or ITIN, state registration number, business address and phone.
  • Documents: professional licenses for licensed trades, and an IRS EIN letter if you choose to upload one.
  • Contact and login details: the name, email and phone of the people who manage the account, and sign in details (passwords are stored only in hashed form by our sign in provider).
  • Listing and offer content: business description, hours, photos, logos, offers, perks, budgets, license numbers and answers to member questions.
  • Billing details: credit purchases, auto top up settings, balances and charges. Stripe collects your card or bank account details; we receive only limited information from Stripe, such as the card brand, last four digits, expiry date, bank name and payment status.
  • Claim records: phone verification results when you claim a listing.
  • Local Partner details: your name, organization, contact details, referral links and codes, referred businesses, commission records, payout details and tax forms such as Form W-9 (which includes a tax ID).
  • Messages and technical data: what you send us, and the IP address, browser, device and portal activity logs.

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2. How We Use It

  • To verify your business, licenses and authority before offers go live, and to prevent fraud.
  • To run your account, show your listing and offers, and count verified customers and perk uses.
  • To process payments and auto top ups through Stripe, keep billing records and handle disputes.
  • To run the Local Partner Program, track referrals and pay commission.
  • To meet tax, accounting and other legal duties, including tax reporting for Local Partner payments.
  • To contact you about your account, offers, billing and changes, and, if you agree, about new features.
  • To improve and secure the partner services, enforce our terms and defend legal claims.

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3. What Is Public

Your listing is meant to be seen. Members and visitors can see your business name, address, phone, hours, description, photos, offers, perks, Verified badge and, where the law requires, your license number. Your EIN or ITIN, state registration number, uploaded documents, account contacts, billing details and commission records are never shown to members.

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4. Who We Share It With

We do not sell your personal information, and we do not share it for targeted advertising. We share it only with:

  • Supabase, which stores our database, sign in and uploaded files, including registration and tax details;
  • Cloudflare, which hosts and secures the site and runs Ask AT;
  • Stripe, which processes payments and may use information for fraud prevention and to meet its own legal duties. See Stripe's privacy policy at stripe.com/privacy;
  • other service providers such as email delivery and payout providers, under contracts that limit their use of it;
  • licensing boards or public registries, only to check that a license or registration is valid;
  • the Local Partner who referred you, who may see your business name and that you signed up, but not your registration, tax or billing details;
  • lawyers, accountants and tax authorities as needed, and authorities when the law requires it or to prevent fraud;
  • a buyer or successor in a merger or sale of assets, who must protect it as this policy describes.

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5. Calls, Texts and Emails

  • We may call or text the business phone number to confirm a listing claim or verify your account. You agree to these messages when you start a claim or sign up.
  • We send account, billing and security emails. These are part of the partner services.
  • Marketing emails include an unsubscribe link. Marketing texts are sent only with your consent; reply STOP to opt out.

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6. How Long We Keep It

  • We keep account, listing and offer data while your account is open.
  • We keep billing, payment and commission records, and tax forms, for as long as tax and accounting law requires, usually up to 7 years.
  • Registration details and uploaded documents are kept while your account is open and for a limited time after it closes, to prevent fraud and handle disputes, then deleted.
  • Copies in backups are removed as the backups cycle.

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7. Security

Data is stored in the United States with encryption in transit and at rest. Registration details, tax IDs and documents are kept in private storage that only authorized staff and systems can reach. We do not store full card or bank account numbers. No system is perfectly secure; if an incident affects your personal information, we will tell you as the law requires. Please keep your sign in details private and tell us at [email protected] if you suspect a problem.

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8. Your Rights

You can see and update most of your information in the portal. You can also ask us to access, correct, export or delete your personal information by emailing [email protected] with "Privacy" in the subject. Some state privacy laws, including California's, cover information about people acting for a business; we honor these requests for everyone, subject to records we must keep by law or for open payments and disputes. We verify requests before acting, answer within 45 days, and you can appeal a denial by replying with "Appeal" in the subject.

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9. Children

The partner services are for businesses and adults. We do not knowingly collect information from children under 13.

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10. Changes to This Policy

We will post changes here and update the date at the top. For material changes, we tell you in the portal or by email at least 30 days before they take effect.

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11. Contact

Questions or requests: [email protected].

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