Partner and Merchant Terms

1. Who Can Sign Up

• You must be a business or organization operating legally in the United States, and the person signing up must be at least 18 and authorized to act for it.
• You give us accurate registration details: legal name, entity type, EIN or ITIN, state registration number, address and phone. Licensed trades must upload a current license. You may also upload your IRS EIN letter.
• You keep these details up to date and tell us within 10 days if your license is suspended, ends or changes.
• We verify businesses before offers go live. We may ask for more documents, and we may reject or suspend any application or account at our discretion, for example if we cannot verify you.

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2. Claiming a Business Listing

• A listing for your business may already exist on AT Rewards, built from public information. You may claim it only if you are the owner or are authorized by the owner.
• We confirm claims by phone, using a number we can verify for the business. You agree that we may call or text that number for this purpose.
• After we confirm a claim, the listing shows a Verified badge. The badge means we confirmed who manages the listing. It is not an endorsement of the business.
• We may remove a claim, or give a listing to someone else, if we learn the claim was not authorized.

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3. Offers and Perks

• Offers reward members who visit and buy from you. Perks are items free or at least 50% off that members get with points.
• Before you post an offer, the portal shows the cost per verified customer and any budget you set. You approve it before it goes live.
• You must honor every offer and perk while it is live, and for members who claimed it while it was live, on the terms shown.
• You may pause or end an offer in the portal. Members who already claimed it may still use it within the time shown when they claimed it.
• Members prove a visit by scanning a receipt. We decide in good faith whether a receipt is genuine and eligible.

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4. Offer Content Rules

Every offer, perk, photo and description you post must:

• be honest, accurate and not misleading, with clear limits and dates;
• follow all laws, including advertising, consumer protection, pricing and licensing laws;
• show your license number where the law requires it for your trade;
• use only words, photos and logos you have the right to use;
• not promote alcohol, tobacco, vaping, cannabis, gambling, weapons or adult products or services, or anything illegal.

We may review, edit for length or format, pause, reject or remove any offer or content at any time, for example if it breaks these rules or members report a problem. We may also pause offers if you do not honor them.

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5. Credits and Payments

• Prepaid credits. You pay for the partner services with prepaid credits that you buy in the portal. Payments are processed by Stripe, by card or US bank account. Stripe's terms and privacy policy also apply to your payment.
• Auto top up. You may choose a one time purchase or an automatic top up each week or month. If you choose auto top up, you authorize us and Stripe to charge your card or debit your bank account for the amount and on the schedule you chose, until you cancel. You can cancel any time in the portal; cancelling stops future charges.
• What uses credits. Credits are used for each verified customer (a visit proven by a receipt), for each perk use, and for Featured Spots. The portal shows the cost before you post.
• Budgets. When you set an offer budget, we hold that amount of credits. If the offer ends with budget left over, the unused budget returns to your credits.
• Non refundable. Credits are non refundable and have no cash value, except where the law requires a refund. They cannot be transferred to another business.
• Processing fees. Every time you add credits, including automatic top ups, you pay a payment processing fee on top of the credit amount. It covers what our payment processor, Stripe, charges us, is the same whether you pay by card or bank account, and is shown before you pay. Processing fees are not refundable. If we ever refund credits, for any reason, you get back the credit amount only; the processing fee is not returned.
• Promotions. Your first perk uses may be free. Promotions are shown in the portal and may change or end at any time.
• Taxes. Prices do not include taxes unless stated. You are responsible for any taxes that apply to your purchases, other than taxes on our income.
• Failed payments and chargebacks. If a payment fails or is reversed, we may pause your offers until it is fixed. Please contact us before filing a chargeback; a chargeback for credits you already used may lead to suspension.
• Price changes. We may change prices for future offers. Changes never affect offers already live at the price you approved.

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6. Charge Disputes

If you think a charge for a verified customer or perk use was wrong, tell us in the portal or at [email protected] within 30 days of the charge. We review the receipt and visit records in good faith. If we agree, we return the credits. Our decision is final for purposes of these terms, but does not limit any right you have under the law.

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7. Featured Spots

Featured Spots place your business or offer in a more visible position for the time you buy. They are paid from credits. We decide where and how Featured Spots appear, and label them where the law requires. A Featured Spot does not guarantee any number of views, visits or sales.

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8. Customer Data and Member Privacy

• You see counts of visits, perk uses and new vs returning customers from your offers. You never receive member names, emails, phone numbers or other contact details.
• Questions members ask Ask AT that it cannot answer may be shown to you without any member contact details. Your answers may be shown to members.
• You may not try to identify, contact or track members through AT Rewards data, and you may not ask members to share their AT Rewards account details.
• If you collect information from customers in your own business, you are responsible for following privacy laws for that information.

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9. Your Customers and Your Business

You are responsible for your products, services, prices, staff, premises, warranties, refunds and customer service, and for any claims about them. Your sale is between you and the customer. You may not charge members more, or treat them worse, because they use AT Rewards.

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10. Local Partner Program

The Local Partner Program is for agencies, consultants, chambers of commerce and similar organizations that refer local businesses to AT Rewards ("Local Partners"). This section works together with the short Partner Program Terms shown when you apply. If they conflict, this section controls.

• Joining. You apply in the portal. We accept or decline applications at our discretion. We limit the number of Local Partners in each town, so a spot is not guaranteed, and acceptance does not give you exclusive rights to any area.
• Commission. You earn 5% of what AT Rewards earns from businesses you refer: fees, perk charges and Featured Spot purchases. A business counts as referred when it signs up through your partner link or code and we confirm it as yours. We do not pay commission on taxes, refunds, credits we return, promotions we give for free, or amounts we do not collect.
• Payment. We pay commission monthly, for amounts we collected in the previous month, by the payout method we offer in the portal. You must give us accurate payout and tax details, including a Form W-9, before we pay. We may hold payments until we receive them. We may carry small balances to the next month if a minimum payout is shown in the portal.
• Reversals. We may reverse or deduct commission later if the amount behind it is refunded, charged back or found to be fraudulent, or if it was earned in breach of these terms.
• How you may promote. Be honest and accurate. Clearly disclose that you are an AT Rewards Local Partner and may earn a commission, as the FTC requires. Follow the CAN-SPAM Act, the TCPA and other marketing laws. Do not promise results we do not offer.
• What is not allowed. No bidding on the AT Rewards name or misspellings of it in search or social ads. No lookalike websites, domains, apps or social accounts. No spam, cold texts without consent, fake reviews, or posing as AT Rewards staff. No referring your own business or businesses you control without telling us. No offering cash or gifts to businesses to sign up unless we approve it in writing.
• Use of our name. We give you a limited, revocable right to use the AT Rewards name and logos we provide, only to promote AT Rewards under these terms and our brand guidance.
• Ending a partnership. Either side may end the partnership at any time with notice. We may end it at once for misleading promotion or any breach of this section. After it ends, we pay commission earned and collected before the end date, unless it ended for fraud or misleading promotion, in which case unpaid commission is forfeited to the extent the law allows.
• Independent. Local Partners are independent contractors, not our employees, agents or joint venturers. You cannot sign contracts or make promises for us. You are responsible for your own taxes and costs.
• Changes. We may change the commission rate or program rules for the future with at least 30 days notice. Changes do not affect commission already earned.

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11. Your Content and Our Marks

• You keep ownership of your logos, photos and descriptions. You give us a nonexclusive, royalty free, worldwide license to host, copy, display, adapt and use them to run and promote AT Rewards and your listing, while you are a partner and for a reasonable time after.
• You confirm that you have the rights to everything you upload.
• AT Rewards, its logos and the service belong to us. Except as these terms allow, you may not use them without our written permission.
• If you send us feedback, we may use it freely.

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12. No Guarantee of Results

We work to bring you new local customers, but we do not promise any number of members, views, visits, sales or results. Past results do not predict future results.

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13. Confidentiality

Each side keeps the other's nonpublic business information private and uses it only for the partner services, except where the law requires disclosure. This does not cover information that is public, already known to the receiving side, or developed on its own.

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14. Warranties and Disclaimers

You promise that your registration details are true, that you have authority to accept these terms, and that your offers and conduct follow the law. The partner services are provided "as is" and "as available". To the extent the law allows, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose and noninfringement.

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15. Limitation of Liability

To the extent the law allows, neither side is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or goodwill. Our total liability for all claims about the partner services is limited to the amounts you paid us (or, for a Local Partner, the commission we paid you) in the 12 months before the claim. These limits do not apply to fraud, willful misconduct, your payment duties, or your indemnity duties.

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16. Indemnity

You agree to defend, indemnify and hold harmless AT Rewards and its owners, staff and providers from claims, losses, fines and costs (including reasonable lawyers' fees) that come from your offers, content, products or services, your treatment of customers, your promotion as a Local Partner, your breach of these terms, or your breach of any law or anyone's rights. We may control the defense of such a claim, and you will cooperate.

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17. Suspension and Termination

• You may close your partner account at any time in the portal or by emailing [email protected]. Cancel any auto top up first.
• We may suspend or close your account, or pause your offers, if you break these terms, do not honor offers, receive repeated member complaints, fail verification, or if the law requires it.
• When an account closes, live offers end. Unused credits are non refundable, except where the law requires a refund or where we stop offering the partner services altogether, in which case we refund unused purchased credits.
• Sections about payments owed, customer data, content licenses, confidentiality, disclaimers, limitation of liability, indemnity and disputes continue after the account ends.

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18. Disputes and Governing Law

Please contact us first at [email protected] so we can try to resolve any problem in good faith within 30 days. These terms are governed by the laws of the State of Florida, without regard to conflict of law rules. Any dispute is heard only in the state or federal courts located in Florida, and both sides accept their jurisdiction. Each side waives a jury trial to the extent the law allows. Claims must be brought individually, not as part of a class action.

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19. Changes to These Terms

We may update these terms. For material changes, we tell you in the portal or by email at least 30 days before they take effect. Changes never affect offers already live at the price you approved. If you keep using the partner services after a change takes effect, you accept it.

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20. General Terms

• Whole agreement. These terms, the Partner and Merchant Privacy Policy, the Partner Program Terms and what you approve in the portal are the whole agreement about the partner services.
• Notices. We send notices to the email on your account. You send notices to [email protected].
• Assignment. You may not transfer these terms without our written consent. We may transfer them, including in a merger or sale.
• Severability and waiver. If part of these terms cannot be enforced, the rest stays in effect. Not enforcing a term is not a waiver.
• Relationship. These terms do not create a partnership, joint venture, franchise, employment or agency relationship, even though we call businesses "partners".
• Events outside our control. Neither side is responsible for delays caused by events outside its reasonable control, except for payment duties.

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21. Contact

Questions about these terms: [email protected].

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